Booking & cancellation
How can I book a room?
Explore our Rooms page to compare the room types, photographs and amenities. You can reserve through the hotel’s booking system or contact us for help.
Explore our roomsCan I cancel my booking free of charge?
Yes. Cancellation is free up to 48 hours before your scheduled check-in time. Check the applicable terms in your reservation confirmation.
How do I cancel my booking?
Open “Cancel your booking” and follow the PMS booking widget instructions. You will need the email address and confirmation code from your booking email.
Cancel your bookingWhat happens if I cancel less than 48 hours before check-in or do not arrive?
Check your reservation confirmation for the applicable late-cancellation and no-show terms, or contact the hotel before cancelling.
Contact the hotelHow can I pay?
You can pay at the hotel in cash or by credit card. Please check your reservation confirmation for any payment conditions specific to your rate.
Arrival & getting here
Where is the hotel?
Karim Parkside Hotel is at Uzbekistan street 1G, Samarkand, Uzbekistan. Contact us if you need help finding the entrance.
View contact detailsCan I arrange early check-in or late check-out?
Standard check-in is from 14:00 and check-out is by 12:00, Samarkand local time. Early check-in and late check-out are subject to availability. Please contact reception in advance to confirm availability and any additional charges.
Is parking available?
Yes, the hotel offers free outdoor parking. If you have particular parking requirements, please contact us before arrival.
What are the check-in and check-out times?
Check-in is from 14:00 (2 pm), and check-out is by 12:00 (noon), Samarkand local time.
Is reception open 24 hours? Can I arrive late at night?
Yes, our front desk is open 24 hours a day, so you can check in late at night. Standard check-in starts at 14:00; arrival before that time is subject to early check-in availability. Please let us know if you expect to arrive after midnight so we can confirm the correct booking dates.
Can I leave my luggage before check-in?
Yes, you can leave your luggage with reception before your check-in time while you wait for your room.
Rooms & your stay
Which room types can I choose?
We offer Standard Twin, Superior Twin, Superior Queen and Deluxe Double rooms. The individual room pages show bed arrangements, room sizes, photographs and amenities.
Compare our roomsIs Wi-Fi free?
Yes, free Wi-Fi is available at the hotel.
Are bathrobes provided in every room?
Bathrobes are provided in Superior Queen and Deluxe Double rooms. Please check the amenities listed for your chosen room.
Can the hotel help with excursions?
Contact reception for information about sightseeing and excursion arrangements. Confirm the itinerary, availability and price before booking.
Explore our travel guidesCan I contact the hotel on Telegram?
Yes. Use our Telegram chat to ask about your stay, arrival or reservation.
Chat on TelegramWhen is breakfast served? Do you serve lunch or dinner?
We serve a buffet breakfast from 08:00 to 10:00. We serve breakfast only; lunch and dinner are not available at the hotel.
Are pets allowed?
No, pets are not allowed at the hotel.
Can I request an extra bed or a baby cot?
Extra beds and baby cots are subject to availability. Please contact the hotel before arrival to confirm whether one is available for your room and whether any additional charge applies.
